Blog Articlesby Silvia Myers, Founder of Bright Cherry
BC BLOG How to improve your online reputation and customer reviews Silvia Myers, Founder of Bright Cherry 11 October 2016 All of us have done it! All of us have gone online, researched a provider - and before we have decided to go with them, checked the online reviews...read more
BC BLOG 6-steps to improve Customer Experience through Staff Engagement Silvia Myers, Founder of Bright Cherry 02 June 2016 With Customer Experience trending high on executives’ to-do lists, many organisations are keeping busy figuring out ideal recipes to satisfy...read more
BC BLOG Need a Customer Experience boost? Set the right KPIs! Silvia Myers, Founder of Bright Cherry 02 June 2016 Since NPS took over the world, the ‘likelihood to recommend’ has become the single most important score tracking loyalty and customer experience in...read more
Ok, I agree, the statement is a little controversial. But before you abandon this page, hear me out just a little more and perhaps you’ll end up changing your mind forever. It’s all about delivering value… to the right customers…read more
Add your cherry on top with my free resources!
Here I share with you my free tools, templates and resources to help you get started with adding your cherry on top!