Blog Articles

by Silvia Myers, Founder of Bright Cherry

 

How to attract the right customers

BC BLOG How to attract the right customers Silvia Myers, Founder of Bright Cherry 28 March 2018 I started my business about 3 years ago and I thought I had it all figured out. I knew how to run a business, what products and services to offer, how to market myself, and...

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3 Tips on how to scale your business effectively

I was no different… I was following the money, growing my customer base fast until I realised that by accepting every customer, I was trying to be everything to everyone and ended up being nothing to anyone… That’s why I want to go through some tips on how to scale and…

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Entrepreneurial success behind the scenes

BC BLOG Entrepreneurial success behind the scenes.. or what we’ve learned from successful startup gurus Silvia Myers, Founder of Bright Cherry 13 December 2017 We’ve been exhibiting at this conference recently, it’s called StartCon and it’s the biggest startup...

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How to improve your online reputation and customer reviews

BC BLOG How to improve your online reputation and customer reviews Silvia Myers, Founder of Bright Cherry 11 October 2016 All of us have done it! All of us have gone online, researched a provider - and before we have decided to go with them, checked the online reviews...

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6-steps to improve Customer Experience through Staff Engagement

BC BLOG 6-steps to improve Customer Experience through Staff Engagement Silvia Myers, Founder of Bright Cherry 02 June 2016 With Customer Experience trending high on executives’ to-do lists, many organisations are keeping busy figuring out ideal recipes to satisfy...

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Need a Customer Experience boost? Set the right KPIs!

BC BLOG Need a Customer Experience boost? Set the right KPIs! Silvia Myers, Founder of Bright Cherry 02 June 2016 Since NPS took over the world, the ‘likelihood to recommend’ has become the single most important score tracking loyalty and customer experience in...

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Stop servicing shareholders!

Ok, I agree, the statement is a little controversial. But before you abandon this page, hear me out just a little more and perhaps you’ll end up changing your mind forever. It’s all about delivering value… to the right customers…

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Add your cherry on top with my free resources!

Here I share with you my free tools, templates and resources to help you get started with adding your cherry on top!