Blog Articles

by Silvia Myers, Founder of Bright Cherry

How to improve your online reputation and customer reviews

BC BLOG How to improve your online reputation and customer reviews Silvia Myers, Founder of Bright Cherry 11 October 2016 All of us have done it! All of us have gone online, researched a provider - and before we have decided to go with them, checked the online reviews...

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Need a Customer Experience boost? Set the right KPIs!

BC BLOG Need a Customer Experience boost? Set the right KPIs! Silvia Myers, Founder of Bright Cherry 02 June 2016 Since NPS took over the world, the ‘likelihood to recommend’ has become the single most important score tracking loyalty and customer experience in...

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Stop servicing shareholders!

Ok, I agree, the statement is a little controversial. But before you abandon this page, hear me out just a little more and perhaps you’ll end up changing your mind forever. It’s all about delivering value… to the right customers…

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Add your cherry on top with my free resources!

Here I share with you my free tools, templates and resources to help you get started with adding your cherry on top!

Bright Cherry

Add your cherry on top.

 

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